Player Wellbeing

Play Smart.
Stay in Control.

At GojoCpot, we believe that gaming should always be a source of fun and excitement — never stress or financial pressure. Our responsible gaming program gives every Filipino player the tools, knowledge, and support to keep their gaming experience healthy and enjoyable.

21+

GojoCpot is strictly for players aged 21 and above.
This is the minimum legal age for casino-style gambling in the Philippines. We verify every account.

21+
Minimum age
strictly enforced
24/7
Support team
always available
5+
Self-management
tools available
₱0
Cost to activate
any safety tool

What Is Responsible Gaming?

Responsible gaming means enjoying online casino games and sports betting as a form of entertainment — with full awareness of the risks involved and clear boundaries in place. At GojoCpot, we take this seriously because we know that for a small number of players, gambling can become a problem that affects their finances, relationships, and mental health.

The good news? Problem gambling is preventable and treatable. GojoCpot provides a full suite of responsible gaming tools that are free to use and available to every registered player. Whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines, help is always within reach.

GojoCpot's Commitment: We will never pressure you to gamble more than you are comfortable with. Our platform is designed to keep gaming fun — and we actively monitor for signs of problem gambling so we can reach out and offer support before things escalate.

Gambling should never be used as a way to earn income, recover financial losses, or escape personal problems. If you ever feel that your gambling is getting out of hand, GojoCpot's responsible gaming tools are here to help you regain control — quickly and without judgment.

Signs of Healthy Gaming
You set a budget before you play

You decide in advance how much you are willing to spend and you stick to that amount — win or lose.

You play for fun, not to make money

You treat gaming as entertainment, the same way you would a night out or a movie — not as a source of income.

You take regular breaks

You step away from the platform regularly and gaming does not interfere with your work, family, or social life.

You accept losses calmly

You understand that losses are part of the game and you never chase losses by betting more than you planned.

You can stop whenever you want

You feel in control of your gaming sessions and can walk away at any time without feeling compelled to continue.

Our Responsible Gaming Commitments

Six pillars that define how GojoCpot protects every player on our platform.

🔞
Strict 21+ Age Verification

Every GojoCpot account goes through mandatory age and identity verification before any real-money play is permitted. We use KYC checks to confirm that all players are 21 years of age or older, in line with Philippine gaming regulations. Underage accounts are closed immediately and any funds are returned.

💰
Deposit & Loss Limits

Set daily, weekly, or monthly deposit limits directly from your GojoCpot account settings. You can also set loss limits to cap how much you can lose in a given period. Limits take effect immediately when you lower them — and require a cooling-off period before they can be increased, giving you time to reflect.

⏱️
Session Time Controls

Use GojoCpot's session timer to set a maximum play duration per session. When your time is up, you'll receive a clear notification and the option to end your session. You can also enable reality checks — periodic pop-up reminders showing how long you've been playing and how much you've wagered.

🚪
Self-Exclusion Program

If you feel you need a break from gambling, GojoCpot's self-exclusion tool lets you temporarily or permanently close your account. Choose a cooling-off period of 24 hours, 7 days, 30 days, 90 days, or 1 year — or request permanent self-exclusion. During exclusion, you will not receive any promotional communications from us.

🤝
24/7 Player Support

Our Filipino support team is available around the clock via live chat and email. If you are concerned about your gambling habits — or those of someone you know — our support agents are trained to listen without judgment and connect you with the right resources and tools to help.

📊
Activity Monitoring

GojoCpot's platform continuously monitors player activity for patterns that may indicate problem gambling — such as extended sessions, rapid loss-chasing, or sudden changes in betting behaviour. When our system flags a concern, our responsible gaming team will proactively reach out to offer support and tools.

How to Self-Exclude on GojoCpot

Activating self-exclusion on GojoCpot takes less than two minutes. Here's how to do it:

1
Log in to your GojoCpot account

Use your registered email or Philippine mobile number and password to access your account dashboard.

2
Go to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

Navigate to the Responsible Gaming tab where you will find all available self-management tools including deposit limits, session timers, and self-exclusion.

4
Choose your exclusion period

Select from 24 hours, 7 days, 30 days, 90 days, 1 year, or permanent exclusion. Confirm your choice and the restriction takes effect immediately.

5
Confirmation sent to your email

You will receive a confirmation email at your registered address. During the exclusion period, you will not be able to log in or receive promotional messages from GojoCpot.

Need immediate help? If you cannot access your account or need urgent assistance with self-exclusion, contact our support team via live chat or email at [email protected]. Our team is available 24/7 and will action your request right away.

Is Your Gaming Still Fun?

Answer these questions honestly. If you answer "yes" to three or more, it may be time to use GojoCpot's responsible gaming tools or speak with a professional.

1

Do you spend more money on gambling than you originally planned, or more than you can comfortably afford?

2

Have you tried to cut back on gambling but found it difficult or impossible to stop?

3

Do you gamble to escape stress, anxiety, boredom, or personal problems?

4

Have you borrowed money, sold belongings, or neglected bills in order to fund your gambling?

5

Do you feel restless, irritable, or anxious when you are not gambling or when you try to stop?

6

Have family members, friends, or colleagues expressed concern about how much time or money you spend gambling?

7

Do you find yourself chasing losses — betting more to try to win back money you have already lost?

8

Has gambling caused problems in your relationships, work, studies, or daily responsibilities?

If you answered yes to 3 or more questions, please consider activating GojoCpot's self-exclusion tool or reaching out to our support team. You can also contact the PAGCOR responsible gaming helpline for confidential, professional support.

Your Responsible Gaming Toolkit

All tools are free, instant to activate, and available to every GojoCpot player.

Limits
💳
Deposit Limits

Set a maximum amount you can deposit per day, week, or month. Reductions apply instantly. Increases require a 24-hour cooling-off period to prevent impulsive decisions.

Limits
📉
Loss Limits

Cap the total amount you can lose in a set period. Once your loss limit is reached, you will be unable to place further bets until the period resets — protecting your bankroll automatically.

Limits
🎰
Wager Limits

Set a maximum bet size per session or per day. This helps prevent high-stakes impulsive bets and keeps your gaming within a comfortable range regardless of your emotional state.

Time
Session Time Limits

Define how long each gaming session can last. When the timer expires, you'll be prompted to take a break. You can set sessions from 30 minutes up to 8 hours per day.

Awareness
🔔
Reality Checks

Enable periodic pop-up notifications during your session showing your total time played, total wagered, and net result. A simple but powerful reminder to stay aware of your activity.

Exclusion
🚪
Self-Exclusion

Take a break from GojoCpot for a chosen period — from 24 hours to permanent exclusion. During exclusion, your account is locked and all marketing communications are suspended immediately.

Tips for Safe & Enjoyable Gaming

Whether you're playing Mahjong Ways, Deuces Wild, or watching a live PBA game on GojoCpot, these simple habits will help keep your gaming experience positive and sustainable.

Remember: The house always has an edge. Every game on GojoCpot is designed for entertainment. Treat any winnings as a bonus — never as expected income or a financial plan.

🎯
Set a Budget Before You Play

Decide on a fixed amount you are comfortable losing before you open any game. Use GojoCpot's deposit limit tool to enforce this automatically.

⏸️
Take Regular Breaks

Step away from the screen every hour. Grab a snack, stretch, or chat with family. Fresh eyes help you make better decisions and enjoy the game more.

🚫
Never Chase Losses

If you've hit your loss limit for the day, stop. Chasing losses almost always leads to bigger losses. Log out, take a break, and come back another day.

🍺
Don't Play Under the Influence

Avoid gambling when you've been drinking, are emotionally upset, or are under significant stress. Clear-headed decisions lead to a better gaming experience.

👨‍👩‍👧
Keep Devices Secure

Keep your GojoCpot account credentials private and enable two-factor authentication. Never allow minors access to your device or account.

💬
Talk to Someone

If gambling is causing you stress, talk to a trusted friend, family member, or professional counsellor. You don't have to deal with it alone — support is available.

Support & Resources

You are never alone. These resources are available to Filipino players who need help.

🏛️
PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for all licensed online gaming platforms in the Philippines. PAGCOR provides guidance, resources, and a national self-exclusion registry.

Visit the PAGCOR website for more information on their responsible gaming initiatives and the national self-exclusion program.

🧠
National Center for Mental Health

The NCMH in Mandaluyong City provides mental health services including counselling for behavioural addictions such as problem gambling. Services are available to all Filipinos regardless of location.

NCMH Crisis Hotline: 1553 (available 24/7 — plain text, not a link)

💚
GojoCpot Support Team

Our dedicated responsible gaming support agents are available 24/7 via live chat on the GojoCpot platform. They are trained to assist with activating limits, self-exclusion, and connecting you with professional resources.

Email: [email protected] — average response under 3 minutes via live chat.

Important: GojoCpot is committed to cooperating with PAGCOR's national self-exclusion registry. If you register for national self-exclusion through PAGCOR, GojoCpot will honour that exclusion and close your account accordingly. Responsible gaming is a shared responsibility between the platform and the player.

Play Responsibly at GojoCpot

Join thousands of Filipino players who enjoy GojoCpot as a safe, fun, and fair gaming platform.

New Players
🎉 Join GojoCpot Today

Register in under two minutes. Must be 21 or older. Set your deposit limits from day one and enjoy a gaming experience built around your wellbeing.

Register Now
Members
⚙️ Manage Your Limits

Already a GojoCpot member? Log in to your account and review your responsible gaming settings. Set deposit limits, activate reality checks, or take a break — all in one place.

Log In
Mobile
📱 Play on the Go

Download the GojoCpot app and access all responsible gaming tools from your phone — whether you're in Manila, Cebu, Davao, or anywhere in the Philippines.

Get the App