Privacy Policy

1 Introduction

Welcome to GojoCpot. This Privacy Policy ("Policy") describes how GojoCpot ("GojoCpot", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("Player", "User", "you") who access or use the GojoCpot online gaming platform at gojocpot.com and its associated mobile applications (collectively, the "Platform").

GojoCpot operates in the Philippines and is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). We take our obligations under Philippine data privacy law seriously, and this Policy reflects those obligations in plain, readable language.

By registering an account on GojoCpot or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the GojoCpot Platform.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, GojoCpot is the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As PIC, GojoCpot determines the purposes and means of processing your personal information.

GojoCpot has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable Philippine data privacy laws. You may contact the DPO using the contact details provided in Section 15 of this Policy.

Third-party service providers engaged by GojoCpot to process personal data on our behalf — such as payment processors, KYC verification providers, and cloud hosting providers — act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable law.

3 Data We Collect

GojoCpot collects the following categories of personal data from players and platform users:

GojoCpot does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive information is collected — such as a government-issued ID — it is handled with heightened security measures and access controls.

4 How We Collect Data

GojoCpot collects your personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and similar tracking technologies. See Section 10 for more detail on our use of cookies.
• Third-party sources: Identity and fraud-check data received from KYC verification providers; transaction data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank; and fraud-risk signals from our fraud prevention partners.
• Publicly available sources: In limited circumstances, GojoCpot may verify information against publicly available records, including government databases, where permitted by applicable Philippine law.

5 How We Use Your Data

GojoCpot uses your personal data for the following purposes:

• Account management: Creating and maintaining your GojoCpot account, verifying your identity and age (21+ requirement), and managing your account settings and preferences.
• Service delivery: Processing deposits and withdrawals, crediting winnings, applying bonuses, and providing access to games and platform features.
• KYC and regulatory compliance: Fulfilling our obligations under applicable Philippine gaming regulations, anti-money laundering (AML) laws, and counter-terrorism financing (CTF) requirements. This includes verifying your identity, monitoring transactions for suspicious activity, and reporting to relevant Philippine authorities where required by law.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: Monitoring your gaming activity to identify potential signs of problem gambling, enforcing deposit limits and self-exclusion requests, and providing responsible gaming tools and resources.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have provided your consent. You may withdraw your marketing consent at any time through your account settings or by contacting support.
• Platform improvement: Analysing usage patterns and player behaviour to improve the GojoCpot Platform, fix bugs, and develop new features.
• Legal compliance: Complying with applicable Philippine laws, regulations, court orders, and regulatory directives.

GojoCpot will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6 Legal Basis for Processing

Under the Data Privacy Act of 2012, GojoCpot processes your personal data on the following legal bases:

• Contractual necessity: Processing that is necessary to perform our contract with you — i.e., to provide the GojoCpot gaming service, process your transactions, and manage your account.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML/CTF obligations, gaming regulatory requirements, and tax reporting obligations.
• Legitimate interests: Processing necessary for GojoCpot's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7 Data Sharing

GojoCpot does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your deposits and withdrawals. These providers receive only the data necessary to complete the relevant transaction.
• KYC and identity verification providers: Third-party providers engaged to verify your identity, age, and the authenticity of documents you submit during the verification process.
• Fraud prevention and AML service providers: Specialist providers that help GojoCpot detect and prevent fraud, money laundering, and other financial crimes.
• Cloud infrastructure and hosting providers: Providers of the servers, databases, and cloud infrastructure on which the GojoCpot Platform operates. These providers process data on our behalf under strict data processing agreements.
• Game content providers: Third-party game studios and providers whose games are available on the GojoCpot Platform. These providers may receive limited technical data (such as session tokens) necessary to deliver their games.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, courts, and law enforcement authorities, where GojoCpot is required by law to disclose your information or where disclosure is necessary to protect the rights, property, or safety of GojoCpot, its players, or the public.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by GojoCpot, subject to professional confidentiality obligations.

In the event of a merger, acquisition, or sale of all or substantially all of GojoCpot's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. GojoCpot will notify you of any such transfer via the email address registered to your account.

8 Data Retention

GojoCpot retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active accounts: Personal data associated with an active GojoCpot account is retained for the duration of the account relationship.
• Closed accounts: Following account closure, GojoCpot retains your personal data for a minimum of five (5) years to comply with applicable Philippine AML regulations, gaming regulatory requirements, and to resolve any disputes or legal claims that may arise.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine AML law.
• Marketing data: Where you have consented to marketing communications, we retain your marketing preferences until you withdraw your consent. Following withdrawal, we retain a record of your opt-out to ensure we do not contact you again.
• Support communications: Customer support records are retained for three (3) years from the date of the last interaction.

When personal data is no longer required for any of the above purposes, GojoCpot will securely delete or anonymise it in accordance with our data retention and disposal procedures.

9 Data Security

GojoCpot implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the GojoCpot Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest — including financial information and identity documents — is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to GojoCpot personnel and authorised service providers who have a legitimate need to access it. All access is logged and audited.
• Two-factor authentication: GojoCpot supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular security assessments: GojoCpot conducts regular security assessments, penetration testing, and vulnerability scans to identify and address potential security weaknesses.
• Incident response: GojoCpot maintains a data breach response plan. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, GojoCpot will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While GojoCpot takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your GojoCpot account credentials and for ensuring that your device is adequately secured.

10 Cookies & Tracking Technologies

GojoCpot uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. Cookies help us deliver a better, more personalised experience and allow us to analyse how the Platform is used.

GojoCpot uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the Platform to function and cannot be switched off. They include session cookies that keep you logged in during your visit and security cookies that help protect against fraud. No consent is required for these cookies.
• Performance and analytics cookies: These cookies collect information about how players use the Platform — such as which pages are visited most often and whether error messages are received. This data is used in aggregate form to improve the Platform. These cookies require your consent.
• Functional cookies: These cookies allow the Platform to remember your preferences — such as your preferred language or display settings — to provide a more personalised experience. These cookies require your consent.
• Marketing cookies: These cookies track your activity on the Platform to help us deliver relevant promotional content. GojoCpot does not use third-party advertising networks. Marketing cookies require your consent.

You can manage your cookie preferences at any time through the cookie preference centre accessible from the Platform footer. Please note that disabling certain cookies may affect the functionality of the Platform.

11 Your Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by GojoCpot. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.

GojoCpot will respond to all valid data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reason for it. GojoCpot will not charge a fee for handling data subject requests unless the request is manifestly unfounded or excessive.

If you are not satisfied with GojoCpot's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12 Minors

The GojoCpot Platform is strictly intended for persons who are 21 years of age or older. GojoCpot does not knowingly collect personal data from individuals under the age of 21. The minimum age for casino-style gambling in the Philippines is 21 years, and GojoCpot enforces this requirement through mandatory age verification during the account registration process.

If GojoCpot becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited.

If you are a parent or guardian and believe that your child has registered an account on GojoCpot, please contact our support team immediately using the contact details in Section 15. We will investigate and take appropriate action promptly.

13 International Data Transfers

GojoCpot primarily stores and processes your personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and certain KYC verification partners — may process data in other countries.

Where personal data is transferred outside the Philippines, GojoCpot ensures that appropriate safeguards are in place to protect your data, including:

• Transferring data only to countries that the National Privacy Commission has determined provide an adequate level of data protection.
• Implementing standard contractual clauses or other approved transfer mechanisms with recipient organisations.
• Conducting transfer impact assessments where required to ensure that your data will be adequately protected in the destination country.

You may request further information about the safeguards GojoCpot has in place for international data transfers by contacting our Data Protection Officer.

14 Policy Changes

GojoCpot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When we make material changes to this Policy — changes that significantly affect how we collect, use, or share your personal data — we will notify you by email to the address registered to your GojoCpot account and by displaying a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

Your continued use of the GojoCpot Platform after the effective date of any amended Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should stop using the Platform and may request account closure in accordance with our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how GojoCpot protects your personal information.

15 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or GojoCpot's handling of your personal data, please contact our Data Protection Officer:

GojoCpot will acknowledge your request within three (3) business days and provide a full response within thirty (30) calendar days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.