GojoCpot is committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your own information.
Welcome to GojoCpot. This Privacy Policy ("Policy") describes how GojoCpot ("GojoCpot", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("Player", "User", "you") who access or use the GojoCpot online gaming platform at gojocpot.com and its associated mobile applications (collectively, the "Platform").
GojoCpot operates in the Philippines and is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). We take our obligations under Philippine data privacy law seriously, and this Policy reflects those obligations in plain, readable language.
By registering an account on GojoCpot or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the GojoCpot Platform.
Plain Language Commitment: GojoCpot is committed to writing privacy notices that real people can actually understand. If any part of this Policy is unclear, please contact our support team and we will explain it to you in plain Filipino-English.
For the purposes of the Data Privacy Act of 2012 and this Policy, GojoCpot is the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As PIC, GojoCpot determines the purposes and means of processing your personal information.
GojoCpot has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable Philippine data privacy laws. You may contact the DPO using the contact details provided in Section 15 of this Policy.
Third-party service providers engaged by GojoCpot to process personal data on our behalf — such as payment processors, KYC verification providers, and cloud hosting providers — act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable law.
GojoCpot collects the following categories of personal data from players and platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, selfie/photo for verification | Account registration, KYC verification, age verification (21+) |
| Contact Data | Philippine mobile number, email address, residential address | Account communication, transaction notifications, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), card details (Visa/Mastercard) | Processing deposits and withdrawals, fraud prevention, AML compliance |
| Transaction Data | Deposit history, withdrawal history, bet history , game session records, bonus usage | Account management, regulatory reporting, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud detection, service improvement |
| Usage Data | Pages visited, games played, features used, click patterns, session duration | Platform analytics, personalisation, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred contact channel | Sending relevant promotions and offers where you have consented |
GojoCpot does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive information is collected — such as a government-issued ID — it is handled with heightened security measures and access controls.
GojoCpot collects your personal data through the following means:
Note: GojoCpot will never purchase personal data lists from third-party data brokers for marketing purposes. All personal data we hold about you originates from your direct interactions with GojoCpot or from service providers acting on our behalf.
GojoCpot uses your personal data for the following purposes:
GojoCpot will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, GojoCpot processes your personal data on the following legal bases:
Withdrawing Consent: To withdraw your consent to marketing communications, log in to your GojoCpot account, go to Account Settings, and update your communication preferences. To withdraw consent to non-essential cookies, use the cookie preference centre accessible from the footer of the Platform.
GojoCpot does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
In the event of a merger, acquisition, or sale of all or substantially all of GojoCpot's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. GojoCpot will notify you of any such transfer via the email address registered to your account.
GojoCpot retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
When personal data is no longer required for any of the above purposes, GojoCpot will securely delete or anonymise it in accordance with our data retention and disposal procedures.
GojoCpot implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While GojoCpot takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your GojoCpot account credentials and for ensuring that your device is adequately secured.
GojoCpot uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. Cookies help us deliver a better, more personalised experience and allow us to analyse how the Platform is used.
GojoCpot uses the following categories of cookies:
You can manage your cookie preferences at any time through the cookie preference centre accessible from the Platform footer. Please note that disabling certain cookies may affect the functionality of the Platform.
No Third-Party Ad Networks: GojoCpot does not share your browsing data with third-party advertising networks or social media platforms for the purpose of serving you targeted advertisements on other websites.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by GojoCpot. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
Request a copy of the personal data GojoCpot holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Request that GojoCpot restricts the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
GojoCpot will respond to all valid data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reason for it. GojoCpot will not charge a fee for handling data subject requests unless the request is manifestly unfounded or excessive.
If you are not satisfied with GojoCpot's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The GojoCpot Platform is strictly intended for persons who are 21 years of age or older. GojoCpot does not knowingly collect personal data from individuals under the age of 21. The minimum age for casino-style gambling in the Philippines is 21 years, and GojoCpot enforces this requirement through mandatory age verification during the account registration process.
If GojoCpot becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited.
If you are a parent or guardian and believe that your child has registered an account on GojoCpot, please contact our support team immediately using the contact details in Section 15. We will investigate and take appropriate action promptly.
GojoCpot primarily stores and processes your personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and certain KYC verification partners — may process data in other countries.
Where personal data is transferred outside the Philippines, GojoCpot ensures that appropriate safeguards are in place to protect your data, including:
You may request further information about the safeguards GojoCpot has in place for international data transfers by contacting our Data Protection Officer.
GojoCpot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When we make material changes to this Policy — changes that significantly affect how we collect, use, or share your personal data — we will notify you by email to the address registered to your GojoCpot account and by displaying a prominent notice on the Platform at least fourteen (14) days before the changes take effect.
Your continued use of the GojoCpot Platform after the effective date of any amended Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should stop using the Platform and may request account closure in accordance with our Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how GojoCpot protects your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or GojoCpot's handling of your personal data, please contact our Data Protection Officer:
Data Protection Officer
GojoCpot — [email protected]General Support
[email protected] — available 24/7Live Chat
Available 24/7 via the chat widget on the GojoCpot Platform. Average first response under 3 minutes.GojoCpot will acknowledge your request within three (3) business days and provide a full response within thirty (30) calendar days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
Six commitments we make to every player on the GojoCpot platform.
All sensitive data stored on GojoCpot servers — including your identity documents and financial information — is encrypted at rest using AES-256, the same standard used by major Philippine banks.
GojoCpot does not sell, rent, or trade your personal information to third-party data brokers or advertisers. Your data is used only to deliver and improve the GojoCpot service.
GojoCpot's data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the issuances of the National Privacy Commission of the Philippines.
GojoCpot has appointed a dedicated DPO to oversee data privacy compliance and handle all player data requests. You can reach the DPO directly at [email protected].
You can access, correct, export, or request deletion of your personal data at any time. GojoCpot responds to all valid data subject requests within 30 calendar days.
In the unlikely event of a data breach affecting your personal information, GojoCpot will notify you and the National Privacy Commission promptly, in accordance with the Data Privacy Act of 2012.
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